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Referrals
The majority of health problems can be solved at our clinic. If your doctor assess that your problem is better solved at another doctor or hospital, we will refer you there.
We must always see you in the clinic before making a referral
A referral is a medical document in which your doctor asks for help with an examination or treatment elsewhere in the healthcare system.
In order to make a correct referral, we must have assessed you ourselves in the clinic. This is because the referral is based on a current medical assessment, including medical history, objective findings and assessment of the need for further examination or treatment. At the same time, we must ensure that relevant examinations and any treatment have been carried out (when relevant).
Incomplete referrals may delay the investigation or result in the referral being rejected or returned with the need for additional information.
Can I decide whether I want to be referred?
No, you cannot “demand” a referral. The need for a referral is a medical decision for your doctor to make and it is a requirement that you have been examined first by your doctor. Referrals can't be made over the phone or via the reception staff, unless there is a specific agreement with your doctor. This also applies to referrals to physiotherapy and psychological help.
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